WHEN WILL MY ORDER SHIP OUT?
Orders will be shipped within 1 business day, and will take either 3-7 working days to arrive depending on your location.
Expedited orders are available at an extra cost upon request, please contact us.
WHAT ARE MY SHIPPING OPTIONS?
Hong Kong and Mainland China shipping is free for orders above HKD $300, International orders are shipping with SF Express and charged directly by the courier service.
DO YOU SHIP INTERNATIONALLY?
Yes we do!
WHAT IS YOUR RETURN POLICY?
We offer free returns on all unused merchandise within 14 days of the shipment date. Return shipping charges must be borne by the customer.
Tungga Studios reserves the right to refuse returns that do not meet our return requirements. This includes, but is not limited to, merchandise that does not comply with our return policy, is used or washed, missing tags, exhibits indicators of use for photoshoots or production use only, or if we identify an unreasonable, repetitive return pattern associated with your account.
HOW DO I INITIATE A RETURN OR EXCHANGE?
To initiate a return or exchange, please contact us.